He came in this morning, livid. There was no ramp up as I told him no, he came in spitting mad. He thumped his black bag on the counter and said, "I want credit back for this. She said it was the best, but it's not!" I kept a calm polite demeanor, feeling slightly ridiculous having to deal with this dressed as a pirate. I asked what it was. He angrily ripped a DVD from its black bag, with a receipt. "I'm sorry, personal products like that are final sale, we-" "I didn't pay this amount of money for a safe sex DVD!" I blinked at him, "I'm sorry sir, but that DVD is pornographic-" "This packaging is totally misleading! Look at it!" I held back the response that I've seen it plenty of times. It was a Wicked Pictures movie, which is a full length film with a plot, and "acting" but it was certainly X rated. On the cover Jessica Drake wound herself around a beefy guy. I looked back at him. I was confused, it was very clearly porn, and not an instructional, I didn't know what was making him say it was a safe sex DVD.
Our receipts clearly state that all personal products are final sale. "Sir, I'm very sorry, but we can't take returns on movies, they're personal product-" "Everything in here could be considered personal product!" I looked at him, refraining from saying that, yes, that's the point. I tried a different tactic, "You can see on your receipt your cashier circled that specifically." He exploded, "Oh cause she circled it?! That doesn't mean she said it to me! She could have been saying anything as she circled it! I'm 67, you think I get sprung watching a safe sex DVD?! I don't! I shop here all the time!" My mouth curled a little at that. I was thinking his problem more likely lay with his age than the porn. Not to mention with the frequency I'm at the store, having never seen him, I have reason to doubt he was a frequent shopper.
But then it dawns on me what his complaint is. "Sir, are you upset that the actors wore condoms?" "Yes!" I stood there for a moment, just confused. It's not like they take time to show the actors putting a condom on, it just cuts to explicit content, and it's on. The only difference is a slight sheen. The knowledge that they're protecting their bodies is something that would disturb very few people. They even take it off for money shots. "I'm sorry, every Wicked movie does that, they believe in the stars being protected-" "That's not something I would ever pay to see!" At this point I set down a firm no. He stood there and yelled at me for five minutes while I stood with a polite look of concern on my face, and he left me with the satisfaction that he had to keep the porn that was so abhorrent to him. He can take that shit to corporate for all I care, I refuse to reward someone for thinking sexual health is a turn off.
No comments:
Post a Comment